Welcome to "Moe Planet"
Moris&Mos
Join us on an incredible voyage of discovery as we follow the delightful adventures of Moris and Mos. Hailing from the magnificent Moe Planet, they aren't just inhabitants, they're siblings too! Come, let's make friends with these wonderful characters...
FAQs
If you have any questions, please email support@morismos.com
Yes, we do. For further info, please email support@morismos.com
All returns are processed within 7-14 business days from the date the package is delivered to our warehouse. Please save your return tracking number to track your order. Once your return is processed, you will receive an email notification confirming your refund amount. Please allow up to 3-4 weeks for your return to be processed and a refund to be issued.
It is vacuum sealed in a bag, you need to fluff it up by following the guide in the package.
Once you receive the plush toy, please try out the following steps!
If the plush toy has a zipper, you can take out the stuffing of the plush toy, gently tear the clumped cotton into the smallest pieces you can, and then put it back in its proper place! Shake and pat the plush toy to evenly distribute the stuffing, and adjust the position of the stuffing manually to make the plush toy fluffy.
If it doesn't have a zipper, please shake and pat the plush toy to evenly distribute the stuffing, and adjust the position of the stuffing manually to make the plush toy fluffy.
By the way, if it has fur, please do not forget to use a hairdryer on the hot setting to blow it and then comb to brush the fur of the toy to make the fur neat, smooth, and straight!
( If you wanna make it fluffier soon, throw it in the dryer for 20-30 minutes! Please do remember to select the low-speed setting! )
Customized, worn, used, washed, and/or outside 30 days from the date of purchase.
No, shop from our site to ship to the USA, the UK, Canada, Italy, France and Germany. For further info, please view the Shipping Policy!
Exceptional Quality
For your little one's cuddly companion, we've crafted our stuffed toy with the highest quality materials and expert craftsmanship. Each teddy bear is made from an incredibly soft, luxurious, and sustainable fabric, guaranteed to bring comfort and security for many years to come!
Unique Design
Our talented design crew has a lot of fun coming up with new ideas for our Teddy Bears and other Stuffed Animals - each one is special and one of a kind! You won't find anything like this anywhere else but here at MorisMos.
Affordable Price
At our factory, we take great care and pride in producing each and every one of our cuddly stuffed animals. With years of experience in the field, our goal is to provide our customers with the best possible soft toys at an excellent price.
Excellent Service
Thank you for choosing MorisMos! To contact a Customer Service representative, please email support@morismos.com, we will try our best to assist you!
